Cancellations
Cancellation fees and deadlines depend on what is shown at booking confirmation and on the creative’s policy. Read those terms before you pay.
Refunds
If a booking cannot be delivered as agreed, contact support with your confirmation reference. Refund eligibility follows the payment method and local rules that apply to your transaction.
Charge disputes
Start with Contact so we can trace the payment. Bank or card chargeback rules may apply separately.
Summary only — finance and counsel must approve final policy.